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Substitution Policy

Substitution Policy

Occasionally, substitutions of flowers or containers are necessary due to temporary, regional availability issues. If this is the case with the gift you've selected, our experienced florists will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal or higher value.
At May Flower, we are constantly innovating and coming up with newer designs of bouquets. Sometimes the existing bouquets on the site when delivered may look slightly different but this is only because we have superseded and upgraded the design quotient on the bouquet to look even better than it is shown.